Support

Ask the right
question.

A little context helps Mr. Roberts give students and families a useful answer faster.

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Email is the best starting point. Professional messages are typically answered within 48 hours; calls are returned when class is not in session.

Before you write

Include the essentials

  • Student name, choir or class period, and the best way to respond.
  • The specific event, assignment, form, or piece of music involved.
  • Any deadline and what you have already tried.
  • For a technical issue, the exact message shown and a screenshot when helpful.

Common questions

Choose a clear subject

  • Absence: event, reason, date, and whether the absence form is attached.
  • Music: ensemble, title, voice part, and the measure or rehearsal issue.
  • Placement: current grade, prior experience, and the choir you are asking about.
  • Opportunity: program name, deadline, cost if known, and what recommendation is needed.